Keep support
Email apps@rolia.ee with your platform, app version, expected result and what happened. Remove personal information from screenshots.
Do not send passwords, Telegram codes, session keys or private archives.
Incomplete backup?
Check selected chats, the history period, Telegram connectivity, available space and media errors. Text can be saved before files. “Today” counters use UTC.
iPhone beta
Connect the Keep bot to your chosen chats with consent, then request a Keep code with /app and enter it in the companion. The bot starts with new delivered messages; it does not load older history. Local JSON/ZIP import remains available. Android plans on this site apply to Android; the iPhone companion has no purchase flow. See the bot privacy notice and bot terms.
Frequently asked questions
Can I see deleted Telegram messages?
Yes, if Keep saved them before they were deleted. Sign in to Telegram inside Keep and choose private chats: from then on, deleted messages stay in your archive marked “Deleted”. Deleted photos and videos are kept on Pro plans.
Can Keep recover messages deleted before I connected it?
No. Keep cannot recover messages deleted before you connected it, or anything it never received.
Can I see what a message said before it was edited?
Yes, on paid plans. Keep keeps the earlier versions of edited messages it received.
Which chats are saved?
Only the private chats you choose. Groups, channels, secret chats, protected and disappearing content are not saved.
How do I save a Telegram chat as a file?
In Keep, export a saved chat to PDF, CSV or ZIP with media. For a one-time snapshot, Telegram Desktop also exports chats for free: how to export a Telegram chat.
How much does Keep cost?
Text backup is free. Paid plans start at $0.99 a month: plans and prices.